Artificial Intelligence

Utilizing natural language parsing and a robust English syntax database, our A.I. agents are well-versed in small talk, and know a little about a lot. USI's Dealership Edition Agents are programmed to speak intelligently about your specific auto manufacturer(s). Our team of developers keep our A.I. in a constant state of education, constantly adding more information. Editing and adding custom knowledge to your A.I. chat agent is made very easy with our integrated chat script editor. Chat Now

Hybrid Chat Interface

USI revolutionized the live chat industry by integrating our proprietary artificial intelligence into a live agent platform. Our Agent Interface allows live agents to chat side by side with our A.I., turning it on and off, queuing suggested responses, and jumping in and out of conversations. When everyone clocks out and goes home, simply set the A.I. to always on, and our agent continues answering questions and generating leads all through the night. Watch Video